Delivery

Delivery options and charges are confirmed during checkout or quotation. The available option can depend on the delivery address, the products ordered and whether special handling is needed.

DAATS Healthcare is based in Kempton Park, Gauteng, South Africa. Exact delivery coverage for an order is confirmed during checkout or quotation. Delivery availability should not be assumed for a destination until it has been confirmed.

Where pickup is available at checkout for your order, you can collect from DAATS Storehouse: 28 Piet-my-Vrou Avenue, Birch Acres Ext 12, Kempton Park, Gauteng, 1618, South Africa. Wait until DAATS confirms that your order is ready before travelling to collect it. Collection availability and preparation time depend on your order.

Any delivery charge that applies is confirmed as part of checkout or the written quotation.

Mobility equipment and other large or special-order items may need a different delivery arrangement from standard parcels. DAATS will confirm the available delivery arrangement and any related charge for the specific order or quotation.

If an order is delayed, arrives damaged or you receive the wrong item, contact DAATS with the order or quotation reference and a short description of the problem. We will check the order details and the available next step.

Contact DAATS or see Returns & Refunds.